Farmstand & Café Lead
30-40 hours/week April-October, 15–30 hours/week November-December
About the Position
The Farmstand and Café Leads assist the department manager in leading the retail team in the daily operations of the farmstand and cafe, making sure that everything runs smoothly and customers have the best possible experience when they shop. The Leads work closely with the Vegetable Production team, Annual & Perennial Department, and Kitchen Manager to make sure that products are displayed effectively, inventory is accurate, and staff are educated about the products. They are also the point-people for retail staff and all other department managers when the Retail Manager is not present.
The ideal candidate for this position will have leadership experience, a service-minded attitude and a friendly demeanor, and a strong interest in food, cooking, and local, organic agriculture.
Responsibilities
- Providing support to Farm Retail Manager in overseeing the farmstand and café operations
- Assisting with supervision and training of retail staff
- Tracking product inventory, including supplies for the farmstand and café; placing orders on a weekly basis and as needed
- Addressing customer service issues and escalating them to the Farm Retail Manager when necessary
- Assisting with the POS system; troubleshooting issues and being proactive about inventory management
- Setting up farmstand displays and merchandising to optimize profitability
- Following food safety protocols
- Answering questions about the products we sell, our growing practices, CSA, education programs, and farm policies. Directing customers to other departments or administrative staff to get their questions answered in a timely manner.
Farmstand duties include:
- Setting up, breaking down, and restocking produce displays
- Receiving and stocking merchandise
- Assisting customers with CSA signups. Setting up and adding value to CSA Cards, with the help of the Outreach and Engagement Coordinator
- Answering the phones as needed and distributing messages
Hello Café duties include:
- Preparing hot and cold coffee and espresso drinks, teas and lemonades
- Serving baked goods
- Communicating with the Farm Kitchen to keep baked goods stocked
- Stocking and keeping track of inventory
Qualifications
Required Skills or Experience
- At least 1 year of experience in a leadership role, ideally in a retail setting
- Proven experience training and motivating staff
- Problem solving, troubleshooting, and thinking on your feet in a retail setting
- Proven ability to lead and motivate others
- Strong communication skills with customers, coworkers, and staff
- Strong organization skills; observant and detail oriented
- Problem solving, troubleshooting, and thinking on your feet in a retail setting
Desired Skills or Experience
- Knowledge of food retail, especially produce and coffee
- A good aesthetic sense and the ability to create visually appealing retail displays
- Inspirational attitude; proven ability to create a motivating environment
- Cafe/Barista experience is a huge plus!
Compensation
This is a seasonal position, 30-40 hours per week from mid-April through October, with part-time hours in November and December. The Farmstand and Café Lead is an hourly position with benefits including sick time accrual, fresh produce, and a discount to our farmstand. Salary is $18-19/hr, depending on experience and qualifications.
To Apply
Please submit a cover letter and resume through our employment application below, or email a resume and cover letter to Sam Ranger, Farm Retail Manager, at sam@cedarcirclefarm.org. Please notify us of all planned vacations in your application.
Cedar Circle Farm is an EEO/AA employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law.
Due to the volume of applications that we receive, we are not able to reply to every applicant individually. We will be in touch via e-mail if we are interested in scheduling an interview with you.